{"id":79157,"date":"2023-06-20T16:27:53","date_gmt":"2023-06-20T08:27:53","guid":{"rendered":"https:\/\/honwaygroup.com\/chinh-sach-hoan-tien-va-tra-hang\/"},"modified":"2025-04-11T17:22:16","modified_gmt":"2025-04-11T09:22:16","slug":"chinh-sach-hoan-tien-va-tra-hang","status":"publish","type":"page","link":"https:\/\/honwaygroup.com\/vi\/chinh-sach-hoan-tien-va-tra-hang\/","title":{"rendered":"Ch\u00ednh s\u00e1ch ho\u00e0n ti\u1ec1n v\u00e0 tr\u1ea3 h\u00e0ng"},"content":{"rendered":"\n<p><b>\u0110\u00e2y l\u00e0 m\u1ed9t trang m\u1eabu.<\/b><\/p>\n\n<h3>Overview<\/h3>\n\n<p>Ch\u00ednh s\u00e1ch ho\u00e0n ti\u1ec1n v\u00e0 tr\u1ea3 h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i c\u00f3 hi\u1ec7u l\u1ef1c trong v\u00f2ng 30 ng\u00e0y. N\u1ebfu \u0111\u00e3 qu\u00e1 30 ng\u00e0y k\u1ec3 t\u1eeb khi b\u1ea1n mua h\u00e0ng, ch\u00fang t\u00f4i kh\u00f4ng th\u1ec3 cung c\u1ea5p ho\u00e0n ti\u1ec1n to\u00e0n ph\u1ea7n ho\u1eb7c \u0111\u1ed5i tr\u1ea3 cho b\u1ea1n. <\/p>\n\n<p>\u0110\u1ec3 \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n ho\u00e0n tr\u1ea3, s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n ph\u1ea3i ch\u01b0a qua s\u1eed d\u1ee5ng v\u00e0 \u1edf t\u00ecnh tr\u1ea1ng gi\u1ed1ng nh\u01b0 khi b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c n\u00f3. Ngo\u00e0i ra, s\u1ea3n ph\u1ea9m ph\u1ea3i \u0111\u01b0\u1ee3c \u0111\u00f3ng g\u00f3i trong bao b\u00ec g\u1ed1c. <\/p>\n\n<p>C\u00f3 m\u1ed9t s\u1ed1 lo\u1ea1i h\u00e0ng h\u00f3a kh\u00f4ng \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 tr\u1ea3 l\u1ea1i. H\u00e0ng h\u00f3a d\u1ec5 h\u1ecfng nh\u01b0 th\u1ef1c ph\u1ea9m, hoa, b\u00e1o ho\u1eb7c t\u1ea1p ch\u00ed kh\u00f4ng th\u1ec3 tr\u1ea3 l\u1ea1i. Ch\u00fang t\u00f4i c\u0169ng kh\u00f4ng ch\u1ea5p nh\u1eadn c\u00e1c s\u1ea3n ph\u1ea9m l\u00e0 \u0111\u1ed3 d\u00f9ng c\u00e1 nh\u00e2n ho\u1eb7c v\u1ec7 sinh, v\u1eadt li\u1ec7u nguy hi\u1ec3m, ho\u1eb7c ch\u1ea5t l\u1ecfng v\u00e0 kh\u00ed d\u1ec5 ch\u00e1y.  <\/p>\n\n<p>C\u00e1c m\u1eb7t h\u00e0ng b\u1ed5 sung kh\u00f4ng th\u1ec3 tr\u1ea3 l\u1ea1i:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Th\u1ebb qu\u00e0 t\u1eb7ng<\/li>\n<li>C\u00e1c s\u1ea3n ph\u1ea9m ph\u1ea7n m\u1ec1m c\u00f3 th\u1ec3 t\u1ea3i xu\u1ed1ng<\/li>\n<li>M\u1ed9t s\u1ed1 s\u1ea3n ph\u1ea9m ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe v\u00e0 c\u00e1 nh\u00e2n<\/li>\n<\/ul>\n\n<p>\u0110\u1ec3 ho\u00e0n th\u00e0nh vi\u1ec7c ho\u00e0n tr\u1ea3, ch\u00fang t\u00f4i y\u00eau c\u1ea7u h\u00f3a \u0111\u01a1n ho\u1eb7c b\u1eb1ng ch\u1ee9ng mua h\u00e0ng.<\/p>\n\n<p>Vui l\u00f2ng kh\u00f4ng g\u1eedi s\u1ea3n ph\u1ea9m b\u1ea1n mua l\u1ea1i cho nh\u00e0 s\u1ea3n xu\u1ea5t.<\/p>\n\n<p>C\u00f3 m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p ch\u1ec9 nh\u1eadn \u0111\u01b0\u1ee3c ho\u00e0n ti\u1ec1n m\u1ed9t ph\u1ea7n:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>S\u00e1ch c\u00f3 d\u1ea5u hi\u1ec7u s\u1eed d\u1ee5ng r\u00f5 r\u00e0ng<\/li>\n<li>\u0110\u0129a CD, DVD, b\u0103ng VHS, ph\u1ea7n m\u1ec1m, tr\u00f2 ch\u01a1i \u0111i\u1ec7n t\u1eed, b\u0103ng cassette ho\u1eb7c \u0111\u0129a vinyl \u0111\u00e3 \u0111\u01b0\u1ee3c m\u1edf.<\/li>\n<li>B\u1ea5t k\u1ef3 m\u1eb7t h\u00e0ng n\u00e0o kh\u00f4ng c\u00f2n \u1edf t\u00ecnh tr\u1ea1ng ban \u0111\u1ea7u, b\u1ecb h\u01b0 h\u1ecfng ho\u1eb7c thi\u1ebfu c\u00e1c b\u1ed9 ph\u1eadn kh\u00f4ng ph\u1ea3i do l\u1ed7i c\u1ee7a ch\u00fang t\u00f4i.<\/li>\n<li>B\u1ea5t k\u1ef3 m\u1eb7t h\u00e0ng n\u00e0o \u0111\u01b0\u1ee3c tr\u1ea3 l\u1ea1i sau h\u01a1n 30 ng\u00e0y k\u1ec3 t\u1eeb khi giao h\u00e0ng.<\/li>\n<\/ul>\n\n<h2>Ho\u00e0n ti\u1ec1n<\/h2>\n\n<p>Khi ch\u00fang t\u00f4i nh\u1eadn \u0111\u01b0\u1ee3c v\u00e0 ki\u1ec3m tra s\u1ea3n ph\u1ea9m b\u1ea1n ho\u00e0n tr\u1ea3, ch\u00fang t\u00f4i s\u1ebd g\u1eedi email th\u00f4ng b\u00e1o r\u1eb1ng ch\u00fang t\u00f4i \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n. Ch\u00fang t\u00f4i c\u0169ng s\u1ebd th\u00f4ng b\u00e1o v\u1ec1 vi\u1ec7c ch\u1ea5p nh\u1eadn hay t\u1eeb ch\u1ed1i y\u00eau c\u1ea7u ho\u00e0n ti\u1ec1n c\u1ee7a b\u1ea1n. <\/p>\n\n<p>N\u1ebfu b\u1ea1n \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn, ti\u1ec1n ho\u00e0n l\u1ea1i s\u1ebd \u0111\u01b0\u1ee3c x\u1eed l\u00fd v\u00e0 m\u1ed9t kho\u1ea3n t\u00edn d\u1ee5ng s\u1ebd t\u1ef1 \u0111\u1ed9ng \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng v\u00e0o th\u1ebb t\u00edn d\u1ee5ng c\u1ee7a b\u1ea1n ho\u1eb7c ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n ban \u0111\u1ea7u, trong m\u1ed9t kho\u1ea3ng th\u1eddi gian nh\u1ea5t \u0111\u1ecbnh.<\/p>\n\n<b>Late or missing refunds<\/b>\n\n<p>N\u1ebfu b\u1ea1n ch\u01b0a nh\u1eadn \u0111\u01b0\u1ee3c ti\u1ec1n ho\u00e0n l\u1ea1i, tr\u01b0\u1edbc ti\u00ean h\u00e3y ki\u1ec3m tra l\u1ea1i t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng c\u1ee7a b\u1ea1n.<\/p>\n\n<p>Sau \u0111\u00f3 li\u00ean h\u1ec7 v\u1edbi c\u00f4ng ty th\u1ebb t\u00edn d\u1ee5ng c\u1ee7a b\u1ea1n, c\u00f3 th\u1ec3 s\u1ebd m\u1ea5t m\u1ed9t th\u1eddi gian tr\u01b0\u1edbc khi kho\u1ea3n ho\u00e0n ti\u1ec1n \u0111\u01b0\u1ee3c \u0111\u0103ng ch\u00ednh th\u1ee9c.<\/p>\n\n<p>Ti\u1ebfp theo, h\u00e3y li\u00ean h\u1ec7 v\u1edbi ng\u00e2n h\u00e0ng c\u1ee7a b\u1ea1n. Th\u01b0\u1eddng s\u1ebd c\u00f3 m\u1ed9t kho\u1ea3ng th\u1eddi gian x\u1eed l\u00fd tr\u01b0\u1edbc khi kho\u1ea3n ho\u00e0n ti\u1ec1n \u0111\u01b0\u1ee3c \u0111\u0103ng. <\/p>\n\n<p>N\u1ebfu b\u1ea1n \u0111\u00e3 l\u00e0m t\u1ea5t c\u1ea3 c\u00e1c b\u01b0\u1edbc tr\u00ean v\u00e0 v\u1eabn ch\u01b0a nh\u1eadn \u0111\u01b0\u1ee3c kho\u1ea3n ho\u00e0n ti\u1ec1n, vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i qua \u0111\u1ecba ch\u1ec9 email {email address}.<\/p>\n\n<b>Sale items<\/b>\n\n<p>Ch\u1ec9 nh\u1eefng m\u1eb7t h\u00e0ng c\u00f3 gi\u00e1 g\u1ed1c m\u1edbi c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ho\u00e0n ti\u1ec1n. C\u00e1c m\u1eb7t h\u00e0ng gi\u1ea3m gi\u00e1 s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c ho\u00e0n ti\u1ec1n. <\/p>\n\n<h2>\u0110\u1ed5i h\u00e0ng<\/h2>\n\n<p>Ch\u00fang t\u00f4i ch\u1ec9 thay th\u1ebf c\u00e1c m\u1eb7t h\u00e0ng n\u1ebfu ch\u00fang b\u1ecb l\u1ed7i ho\u1eb7c h\u01b0 h\u1ecfng. N\u1ebfu b\u1ea1n c\u1ea7n \u0111\u1ed5i l\u1ea5y c\u00f9ng m\u1ed9t m\u1eb7t h\u00e0ng, vui l\u00f2ng g\u1eedi email cho ch\u00fang t\u00f4i theo \u0111\u1ecba ch\u1ec9 {email address} v\u00e0 g\u1eedi s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n \u0111\u1ebfn: {physical address}. <\/p>\n\n<h2>Qu\u00e0 t\u1eb7ng<\/h2>\n\n<p>N\u1ebfu m\u1eb7t h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u00e1nh d\u1ea5u l\u00e0 qu\u00e0 t\u1eb7ng khi mua v\u00e0 \u0111\u01b0\u1ee3c g\u1eedi tr\u1ef1c ti\u1ebfp cho b\u1ea1n, b\u1ea1n s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c m\u1ed9t kho\u1ea3n t\u00edn d\u1ee5ng qu\u00e0 t\u1eb7ng v\u1edbi gi\u00e1 tr\u1ecb c\u1ee7a s\u1ea3n ph\u1ea9m ho\u00e0n tr\u1ea3. Khi s\u1ea3n ph\u1ea9m ho\u00e0n tr\u1ea3 \u0111\u01b0\u1ee3c nh\u1eadn, m\u1ed9t phi\u1ebfu qu\u00e0 t\u1eb7ng s\u1ebd \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn b\u1ea1n. <\/p>\n\n<p>N\u1ebfu m\u1eb7t h\u00e0ng kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u00e1nh d\u1ea5u l\u00e0 qu\u00e0 t\u1eb7ng khi mua, ho\u1eb7c ng\u01b0\u1eddi t\u1eb7ng qu\u00e0 \u0111\u00e3 \u0111\u1eb7t h\u00e0ng g\u1eedi \u0111\u1ebfn ch\u00ednh h\u1ecd \u0111\u1ec3 t\u1eb7ng b\u1ea1n sau \u0111\u00f3, ch\u00fang t\u00f4i s\u1ebd ho\u00e0n ti\u1ec1n cho ng\u01b0\u1eddi t\u1eb7ng qu\u00e0 v\u00e0 h\u1ecd s\u1ebd bi\u1ebft v\u1ec1 vi\u1ec7c b\u1ea1n ho\u00e0n tr\u1ea3 s\u1ea3n ph\u1ea9m.<\/p>\n\n<h2>Ho\u00e0n tr\u1ea3 h\u00e0ng h\u00f3a b\u1eb1ng c\u00e1ch g\u1eedi qua d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n<\/h2>\n\n<p>\u0110\u1ec3 ho\u00e0n tr\u1ea3 s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n, b\u1ea1n n\u00ean g\u1eedi s\u1ea3n ph\u1ea9m qua \u0111\u01b0\u1eddng b\u01b0u \u0111i\u1ec7n \u0111\u1ebfn \u0111\u1ecba ch\u1ec9: {physical address}.<\/p>\n\n<p>B\u1ea1n s\u1ebd t\u1ef1 ch\u1ecbu tr\u00e1ch nhi\u1ec7m thanh to\u00e1n chi ph\u00ed v\u1eadn chuy\u1ec3n khi ho\u00e0n tr\u1ea3 s\u1ea3n ph\u1ea9m. Chi ph\u00ed v\u1eadn chuy\u1ec3n s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i. N\u1ebfu b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c kho\u1ea3n ho\u00e0n ti\u1ec1n, chi ph\u00ed v\u1eadn chuy\u1ec3n h\u00e0ng tr\u1ea3 l\u1ea1i s\u1ebd \u0111\u01b0\u1ee3c kh\u1ea5u tr\u1eeb t\u1eeb kho\u1ea3n ho\u00e0n ti\u1ec1n c\u1ee7a b\u1ea1n.  <\/p>\n\n<p>T\u00f9y thu\u1ed9c v\u00e0o n\u01a1i b\u1ea1n s\u1ed1ng, th\u1eddi gian \u0111\u1ec3 s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c \u0111\u1ed5i \u0111\u1ebfn tay b\u1ea1n c\u00f3 th\u1ec3 kh\u00e1c nhau.<\/p>\n\n<p>N\u1ebfu b\u1ea1n tr\u1ea3 l\u1ea1i c\u00e1c m\u1eb7t h\u00e0ng c\u00f3 gi\u00e1 tr\u1ecb cao, b\u1ea1n c\u00f3 th\u1ec3 c\u00e2n nh\u1eafc s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n c\u00f3 th\u1ec3 theo d\u00f5i ho\u1eb7c mua b\u1ea3o hi\u1ec3m v\u1eadn chuy\u1ec3n. Ch\u00fang t\u00f4i kh\u00f4ng \u0111\u1ea3m b\u1ea3o r\u1eb1ng ch\u00fang t\u00f4i s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c m\u1eb7t h\u00e0ng b\u1ea1n tr\u1ea3 l\u1ea1i. <\/p>\n\n<h2>B\u1ea1n c\u1ea7n h\u1ed7 tr\u1ee3 th\u00eam g\u00ec n\u1eefa kh\u00f4ng?<\/h2>\n\n<p>Li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i t\u1ea1i {email}\u0111\u1ec3 \u0111\u01b0\u1ee3c gi\u1ea3i \u0111\u00e1p c\u00e1c c\u00e2u h\u1ecfi li\u00ean quan \u0111\u1ebfn vi\u1ec7c ho\u00e0n ti\u1ec1n v\u00e0 tr\u1ea3 h\u00e0ng.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0110\u00e2y l\u00e0 m\u1ed9t trang m\u1eabu. Overview Ch\u00ednh s\u00e1ch ho\u00e0n ti\u1ec1n v\u00e0 tr\u1ea3 h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i c\u00f3 hi\u1ec7u l\u1ef1c trong [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-79157","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/honwaygroup.com\/vi\/wp-json\/wp\/v2\/pages\/79157","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/honwaygroup.com\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/honwaygroup.com\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/honwaygroup.com\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/honwaygroup.com\/vi\/wp-json\/wp\/v2\/comments?post=79157"}],"version-history":[{"count":0,"href":"https:\/\/honwaygroup.com\/vi\/wp-json\/wp\/v2\/pages\/79157\/revisions"}],"wp:attachment":[{"href":"https:\/\/honwaygroup.com\/vi\/wp-json\/wp\/v2\/media?parent=79157"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}